The COVID 19 fare reduction ended on 30 June 2020, fares have returned on all Total Mobility trips.
The eligibility criteria and conditions of use remain the same and are available here https://www.boprc.govt.nz/living-in-the-bay/getting-around/total-mobility
Waiting time is limited to 5 minutes. If the waiting time is longer than 5 minutes the passenger is required to end the first trip and start a second trip when they get in the taxi again.
More information about public transport including Total Mobility can be found here https://www.nzta.govt.nz/about-us/coronavirus-disease-covid-19-services-update/frequently-asked-questions/public-transport-services/