All information given through the application process will be held in a database by Council.
We will make sure all names and personal information remain private and confidential. Internal access to the database will be restricted to appropriate Council staff only. The officers able to access the information will be the New Zealand Land Transport Manager, Transport Planner and administration staff dealing with Total Mobility. Information technology officers will have access for data security purposes only. The information can also be used for training purposes for council staff and assessors.
We collect statistical information to report on the Total Mobility Scheme and to plan for its future. Demographic information will be held in a separate database from assessment information and can be used for planning purposes.
A private company will process the photo ID smart card. The company that produces the card will need to scan the applicant's photo into computer memory for production and reproduction of cards and will need to keep a record of the application form.