How to Guides
- How do I activate my Bee card when I first receive it in the post?
- How do I order a Bee card from the Bee card website?
- How do I link a Bee card to my account?
- How do I to top-up my Bee card online?
- How do I add a child or youth concession to my Bee card?
- How do I add a Super Gold concession to my Bee card?
On the Bus
- Does every passenger need their own Bee card?
- Do I still get a paper ticket or transfer ticket if I am using a Bee card?
- Can drivers issue me with a new Bee card?
- Can bus drivers still do cash top ups on the bus?
- Can I still pay using cash?
- Can I tag on the bus at both doors?
Managing a Bee card Account
- Is my balance protected if my Bee card is lost, stolen, or damaged?
- I want to query a transaction on my Bee card account, who should I contact?
- What happens to my personal information and travel history?
- How long does it take for a top-up to show on my Bee card?
- Can I have multiple Bee cards attached to one account?
Concessions and discounted fares
General Information
- I need to file a GST Return including my Bee Card expenditure
- What regions can I use my Bee Card in?
- Why have you changed the system to Bee cards?
- How does the Bee card system work?
- Where can I get a Bee card from?
- What is the benefit of registering a Bee card online?